Communications Manager at Schneider Electric

Scope:

The communication manager is responsible for communication strategies towards GCP&SO hierarchical & functional scope:

• – Hierarchical: approx 2000 HC covering GCP Ops leading the large and complex projects, Proximity Application Centers in Digital Power, Secure Power & Multi-techno, Regional Services Operations and global support functions

• – Functional: approx 7000 HC covering Services Operations in Ops and Power Systems Application Centers.

Main Responsibilities:

• Define and deploy internal & external communication strategy supporting our business strategy to enhance awareness of GCP&SO strategic priorities and capabilities within Schneider Electric and the external market.Gain a deep understanding of our strategic objectives, business models, key priorities and translate them into impactful, clear and accessible communications that highlights our capabilities, innovation and key success both inside SE and in the external market.

• – Internally, ensure managers and employees understand to the business strategy and priorities, how to reach the ambition and how to contribute to it, driving a culture of dialogue and reinforcing people engagement. Checking the understanding with feedback loops and bottom-up communication.

• – Externally, produce high-value content and thought leadership to communicate on our capabilities and innovation

• – Measuring the communication actions impact with the aim to continuously improve their quality and efficiency.

Manage all GCP&SO SVP and GCP Ops SVP communications (Open Lines, global internal and external presentations, roundtables, seminars, events, town halls, publications…)

Capture the communication needsfor GCP&SO & GCP Ops leaders 2 times a year. For major global initiatives/campaigns, produce and deliver the communication plan (media/timing/cadence/messages). For less critical initiatives deployment, provide coaching and advice to business leaders for them to drive.

Create and update communication contenttowards employees leveraging appropriate tools and channels (Eg: SPICE, Yammer, Newsletters, …), managing leadership events (Open line, seminars…). Ensures appealing communication content without duplication or overlap between global, GCP&SO and other entities (GCP Ops, DPAC etc), being mindful not to create volume of comms and inefficiencies across channels.

Establish and oversee a network of communication correspondents’main entities & geographies to facilitate and ensure upward, downward, and cross-functional information flow.

Develop a network of cost-competitive internal/external communication partners/vendors (including freelancers) to create content (videos, posters, decks)

Review communications towards GCP Ops Customersand ensure compliance with the charter, priorities, and our value propositions.

Design and implement, given the case, crisis communication plan, aligned with the corporate process and guidelines.

Define upstream clear roles and responsibilities and organize dedicated training, if necessary, with other departments involved.

Manage the communication budget, including vendor selection, negotiation, and oversight.

Analyze the impact of communication actions through digital surveys (Survey Monkey or equivalent), make decisions for adjustments, and communicate the results.

Qualifications – External

Required skills, experience & behaviors

Project Management: Ability to effectively plan, execute, and oversee communication projects with structure, rigor, and precision.

Creativity, Innovation & Proactivity: Ability to bring creative and innovative ideas to communication content and initiatives, demonstrating dynamism and proactive thinking.

Cross-Cultural & Global Mindset: Capable of building relationships and working effectively across different levels and diverse cultural backgrounds.

Business Acumen & Partnership: Demonstrated understanding of business operations and the ability to act as a strategic partner or consultant in communication initiatives.

Change Management & Implementation: Proficiency in managing and implementing communication strategies during organizational changes and transformations.

Agility & Adaptability: Flexibility to navigate through ambiguous situations, listen actively, and lead effectively in uncertain or evolving environments.

Communication Tools & Social Media Proficiency: Experience with communication tools such as Suite Adobe (Première Pro, Photoshop, After Effect, InDesign) to create and manage communication content. Fluent with internal & external social media (Linkedin, Achievers, Step-up, …) and digital tools (Spice, Teams, Sharepoint) effectively.

Networking within SE: Ability to build and maintain a network within Schneider Electric to facilitate effective information flow and collaboration.

Functional Leadership & Influence: Ability to effectively lead and influence a network of communication correspondents and providers, fostering collaboration and aligning efforts towards common communication objectives.

Excellent Writing Skills: Proficient in written communication, with the ability to craft clear, engaging, and effective written content.

• Language requirements Fluent English mandatory

• Second language is a plus